We are committed to providing our customers with a satisfactory shopping experience. If you are not satisfied with your purchase of sports equipment (including Yoga Mats, Foam Rollers, Abdominal Rollers, Balance Boards, Dumbbels, etc.), you can apply for a return and refund according to the following policy.
Return Eligibility
We offer a 30-day return guarantee.
You can apply for a return within 30 days of receiving the goods.
Returns are accepted under the following circumstances:
Product has quality issues
Product damaged during transportation
Received the wrong product
Product does not match the description
Change of purchase decision
Dissatisfaction with the product
Opened Item Return Policy
Even if the item has been opened, you can still apply for a return.
To enhance the customer shopping experience, OFITIUJTERS LLC accepts returns of opened items.
When returning items, please try to keep the following:
Item intact
All accessories included
Original packaging (if any)
Even if the original packaging has been opened, we will still process your return application as long as the item meets the return requirements.
Non-Returnable Items
Returns may not be possible in the following situations:
Intentional damage to the product
Missing important parts of the product
Returns after the 30-day return period
Products not sold by our company
How to Apply for a Return
Please follow these steps to apply for a return:
Return Address and Contact Information:
Address: 25191 W Parkside Ln N Buckeye, AZ 85326
Email: abbygailbouldin@ofitiujters.shop
After Refund Approval:
Refund Processing Time: 3-7 business days Refunds via Original Payment Method
Bank or payment institution arrival time may vary.
Refund amount usually includes the purchase price of the product.
Eligible orders may also have their paid shipping fees refunded (if applicable).
Damaged or Incorrect Products
If you receive:
Damaged product
Defective product
Incorrect product
Please contact customer service as soon as possible after receiving the product.
We will provide the following based on the actual situation:
Free exchange
Full refund
Reshipment of item
US return address
Please contact customer service for return authorization before returning the item.
Contact Us
If you have any questions about our return or refund policy, please contact us:
abbygailbouldin@ofitiujters.shop
Thank you for choosing OFITIUJTERS LLC. We are dedicated to providing you with high-quality products and comprehensive after-sales service.